'We'd like to speak to a manager, but like, in a nice way.'
. For advice on how to get the most out of every Costco trip, we called up Robert Kyle, a 26-year Costco veteran who’s now the proud manager of the store in Waltham, Massachusetts . Kyle gave us some tips on how best to optimize the Costco shopping experience.Don’t expect 5 different kinds of ketchup
“Traditional retailers will carry somewhere around 100,000 SKUs,” Kyle says—grocery-speak for, essentially, individual items for sale. “Costco works very hard to keep our SKU count around 4,000.” So don’t expect a ton of variety, but do expect a bargain price on a good-quality item. “We only sell Heinz
and we sell it in one size,” Kyle says. That way Costco can negotiate with the manufacturer for the best deal.“Our philosophy on the seasonal items is to be the first in, first out,” Kyle says. The idea is avoid having excess merchandise left over at the end of the season to help keep costs down. “We’ll be totally out of Christmas [products] by mid-December,” Kyle says—if you go looking for a egg nog on December 23, then, you might be more apt to run into a new display of patio furniture.
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