Four questions to ask before conducting an employee listening session:
... [+]can be an impactful method to help employees process traumatic events that have occurred outside of and within the organization. These sessions often consist of guided discussions where employees can converse about a particular event and their feelings surrounding an event or incident that took place. When the decision has been made to conduct a listening session, there are important questions that must be considered.
found that a facilitator’s race impacted perceptions of diversity training effectiveness—white facilitators were rated as less effective than Black facilitators. Ensure that the facilitator has both lived experience and has the ability to hold space for marginalized employees.? After deciding who is best equipped to guide the listening session, the next question to ponder is what the ultimate objective of the session is.
within the organization. Marginalized communities should not be expected to share their experiences for the sake of white enlightenment, unless this is something that was specifically requested by marginalized employees.... [+]
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