5 communications best practices of great leaders:
” defines the Thoroughbred Leader as that rare breed of leader with both strong task and relationship skills. They’re somehow able to lead with firm focus on the goals while simultaneously building strong, authentic connections within the team and engendering sincere trust. Certainly, one critical trait that distinguishes great leaders is their ability to communicate with both clarity and sensitivity.
two of the top six traits are communications skills. Let’s explore five ways great leaders communicate differently…Oftentimes, leaders feel stressed when team members ask questions about difficult topics or issues . Instead of being as candid and transparent as they can, many leaders default to “safer” options . Unfortunately, they don’t understand that being less than candid is a real breach of trust that may not be repairable and can have devastating relationship consequences.
All answers are honest – the employee can sense that they’re not being fed a line or strung along, and they understand if there are certain details that a leader can’t share at that particular time. While it’s easy to think of transparency and a “feel good nicety,” it’s also important to recognize that it makes good business sense too. Parool Shah, Vice President, Brand Communications, Canyon Ranch insists that while she often participates in projects with sensitive, high-level information, she strives to provide as much transparency as possible in part because it leads to better business results. She reflects on one example in particular...
By looping them in during the initial round of NDAs, they are able to join conversations, ideation and messaging from the beginning. They then have a deeper point of view for drafting internal documents and colleague communications. The team has commented that because they are part of the strategic planning, they also feel more invested in the development and success of the project. Everyone becomes a leader when they own a piece of a project.
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