The digital experience is king now, and not just for customers but for employees, too.
for speedy and organized communication, and Zoom and Google Meet for meetings. All of these help to move every part of office culture to online forums.To build teamwork and foster positive employee experiences, GR0 emphasizes a culture of recognition. “Before, we would only have the managers do praises during our weekly company meeting, but we wanted to make it an equitable experience for everyone,” explains cofounder Jon Zacharias.
Each praise equals a raffle submission in the company’s biweekly raffles for cool prizes, some of them from GR0’s clients. “It’s incredible and very uplifting to see hundreds of [praise] submissions every two weeks as our employees show appreciation for others,” adds Zacharias.Automation can be a powerful tool rather than a threat. Used strategically, it can even help you scale your business.
“Instead of withering at the notion that robots are taking over the world, GR0 has embraced strategic automation,” explains Felix Von Sass, director of operations. “This has freed up time for our team to do the types of tasks that humans are uniquely positioned to perform, while simultaneously reducing the margin for error on repetitive, unrewarding and banal tasks. There is no one-size fits all solution for softwares.
Yet, flexibility is not just an internal benefit. GR0 has found that it’s a business advantage, too—because having employees in different time zones means there’s always someone available for their clients. As an overall ethos, “remote first” can have a transformative effect on your business across the board—just as it’s had for GR0.
“We believe that GR0’s transition to a remote-first company has provided us with advantages in how we implement our company values and overall culture,” says Aaron Friedman, head of people. Making the shift to remote-first compelled GR0 to robustly enhance its HR technology stack to support and scale its new processes and practices.
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