Sometimes, you just have to fib to keep the customer calm.
, it's also quite common for workers to claim the machine is broken when really they just don't feel like adding more ingredients or when they want to do the cleaning early and be done with ice cream for the rest of a shift.In the era of online and app-based ordering, this all-too-common lie is getting fast-food workers caught ever more often.
. Both fast-food workers admit to claiming to be new to excuse slow or poor service and many fast-food customers report having had employees claim to be new even when they had seen them long before, per Reddit shares.
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