Failed computer testing and defects on completed train sets are holding back the launch of the new Amtrak fleet for the D.C.-to-Boston corridor, the report says.
A next-generation Acela train arrives in 2020 in Washington. The train is one of 28 new train sets Amtrak purchased that are being manufactured in New York. Amtrak’s new Acela fleet, which was expected to enter service 2½ years ago, might face more delays, according to an audit released Wednesday that cites extensive complications in the federal approval process and rising costs associated with years of setbacks.
Manufacturer Alstom has built more than half of the train cars for the fleet, according to the report, but has not received federal approval for a computer model that shows they are safe to proceed with testing on Northeast Corridor tracks. Alstom has produced at least 14 different iterations of the computer modeling, the inspector general found, and none have met federal requirements.
The audit found that 12 completed trains have defects. As of July, the report said, 125 issues needed to be remediated, including a water drain problem between passenger cars that causes components to corrode, windows that shattered spontaneously and leaks in hydraulic tilting systems. Laura Mason, Amtrak’s executive vice president, said the railroad is working closely with Alstom to meet federal requirements and still expects new trains will be put into service next year.
In an interview this past summer, Amtrak President Roger Harris expressed frustration with the delays, noting the railroad has seen strong interest in more upscale train service since the pandemic but was unable to increase frequencies. Four Acela trains have been retired in recent years after reaching the end of their life span, while Amtrak is taking another out this winter.The carrier has had to keep old Acela trains in service longer than expected.
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