Formerly hidden cleaning fees and service fees the platform charges will now be displayed in search, company CEO Brian Chesky said Monday.
Airbnb is overhauling its booking system to show upfront more of the total price guests will pay, reversing a design choice that annoyed many customers.
"I've heard you loud and clear—you feel like prices aren't transparent and checkout tasks are a pain," CheskyGetting rid of"unreasonable" cleaning demands The company isn't changing the fees it charges, which include cleaning fees, service fees, extra-guest fees and any state and local taxes.
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