Dozens of independent retailers, fed up with the current major distribution system, pen an open letter to the major labels about some of their biggest frustrations.
In 2007 things were bleak. Record stores were successful but irrelevant in the eyes of many in the music industry. In response, independent record stores owners got organized and created Record Store Day . By doing so, the world’s largest music event was established and a billion-dollar-per-year vinyl industry was relaunched. Last year’s RSD was the biggest ever, as were our Black Friday and Small Business Saturday events, breaking all previous sales records.
-- Special edition vinyl, made for indie stores by the artists who support them, never arrive or come too late. The end result has been a lot of misery. Store owners who once enjoyed running their stores and turning people onto music are left trying to make sense of a new system that doesn’t provide customer service or allow humans to communicate and solve problems. All the while, employees who work for the labels and distributors are struggling to function under the strain. The customers who shop at record stores are leaving empty handed, shaking their heads in disbelief.
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