Apple apologises for storing and listening to private conversations people have with its virtual assistant, Siri
Under the changes, Apple will allow its employees to review conversations only from customers who opt into the"Siri grading" program to improve the voice recognition technology.
Apple on Wednesday apologised for its digital assistant Siri sharing some of what it heard with quality control workers as it unveiled new rules for handling data from conversations. "We've decided to make some changes to Siri" as a result of concerns expressed about the grading program, the company added. "Our goal with Siri, the pioneering intelligent assistant, is to provide the best experience for our customers while vigilantly protecting their privacy."
Apple suspended the program after news broke that contractors were hearing confidential medical information, criminal dealings and even sexual encounters.
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