Are you sending the best nonverbal cues to preserve your social relationships? Here's what to look for, by swhitbo
Being polite is key to helping to preserve good feelings and especially the "face" of your interaction partners.
By attending to the cues you provide as you communicate to others, you can ensure that their face, and your relationship, are protected. Unfortunately, it seems as though your effort to be polite has fallen far short of its mark. The host backs away, clearly offended by your lack of enthusiasm. Is there a way you could have more successfully maneuvered through this difficult situation?According to a new study by University of Aberdeen’s Mingyuan Chu and colleagues , preserving another person’s “face” is at the heart of polite communication.
Another way to maintain your interaction partner’s face is to use what Chu et al. refer to as probability statements with words such as “possibly” or a hedging term such as “uh,” “you know,” or “I mean.” These options have the advantage of allowing you to temper a critical comment because they signal a lack of commitment to whatever opinion you’re about to proffer. By themselves, however, they might need some body language to complete the operation.
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