Austin Energy launched a base rate review process aiming to balance revenues and costs and to ensure financial stability.
Energy needs a $48 million base revenue increase based on 2021 costs of providing electric service to the community. This represents a 7.6 percent overall base rate increase, however, actual bill impacts would vary depending on customer class and usage.Austin Energy sells electricity to residential customers in kilowatt-hours . A typical residential user consumes 860 kWh per month. A residential customer that uses 860 kWh would see an increase of $15.
Increasing the residential customer charge from $10 to $25 to better recover fixed costs. The customer charge reflects the costs for billing, metering, and other account management costs. By setting the customer charge at cost, future rate increases may be either deferred or reduced. Business customers will also see an increase in their customer charge. More specific base rate changes for business customers will depend on their business customer class.Texas was hit by a winter storm in February 2021 that left close to 250 people dead and had thousands of people without power for days. Employees with Austin Energy reflect on the storm.
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