AutoZone sells almost anything you would need to fix, maintain or improve your car. Its staff is trained to help answer highly specific questions about auto maintenance — that’s something e-commerce giants like Amazon just can’t compete with.
As many once-legendary names in different retail sectors struggle with cheap online competition, some investors say AutoZone is actually poised for growth.
That kind of personalized customer service is difficult for online competitors, and even large retailers likeInvestors have noticed. Shares of AutoZone have risen by roughly 40% in the last 12 months, closing at $1,166 a share on Thursday. By comparison, Amazon and Walmart shares have risen by about 14% and 18%, respectively, over the last 12 months.
But growing its small business serving professional mechanics and body shops is beginning to yield fruit.
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