Thousands of workers in the Philippines labor for San Francisco start-up Scale AI. Many don’t always get paid.
CAGAYAN DE ORO, Philippines — In a coastal city in the southern Philippines, thousands of young workers log online every day to support the booming business of artificial intelligence.
In the Philippines, one of the world’s biggest destinations for outsourced digital work, former employees say that at least 10,000 of these workers do this labor on a platform called Remotasks, which is owned by the $7 billion San Francisco start-up Scale AI. Scale AI, which does work for firms like Meta, Microsoft and generative AI companies like Open AI, the creator of ChatGPT,that it is “proud to pay rates at a living wage.” In a statement, Anna Franko, a Scale AI spokesperson, said the pay system on Remotasks “is continually improving” based on worker feedback and that “delays or interruptions to payments are exceedingly rare.”
Jackie, 26, said he worked three days on a project that he thought would earn him $50, and he got $12.
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