A prominent engineer in the AI field believes robots can be designed to support humans not replace them.
“Can a robot understand how much trust the human counterpart is putting into it?” Iqbal said. “Can it calibrate that trust? If I’m a factory worker and there is a robot, but I’m under-trusting it and thinking that the robot cannot perform the task, then I will not utilize that robot as much as I could.”“It happens in human teams and group settings,” Iqbal said. “Whenever I delegate something, I trust that the human in my team can do it.
But there are obstacles to achieving this lofty goal, one of which is getting robots to understand human expression. “Whenever we try to build something to understand human behavior, it always changes,” Iqbal said. “Understanding the human intent is so hard of a problem itself, because we are expressing ourselves in so many immense ways, and capturing all those is very hard. In many cases, every time we learn something new, it’s hard to teach the machine how to interpret the human intent.”“Whatever I’m saying is not just the message that I’m passing,” Iqbal said.
As such Iqbal’s robots are trained with something called “multimodal representation learning,” a system of verbal messages; nonverbal gestures and even human physiological sensing.“The whole goal or the purpose of the robot should be to support the human. It’s not replacing the human in any means,” Iqbal said
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