A bride says her wedding dress is being held 'hostage' in a dispute involving Bed Bath & Beyond.
and Houston-based Memories Gown Preservation led the preservation company to hold customers' gowns until it received payment from the troubled retailer.
"This is a bride's worst nightmare," Moltenbrey initially said in a Facebook post. Her floor length gown — black with white floral design — was trapped somewhere in an unknown facility. "Why, then, on April 24th do I receive this email stating they are holding my dress ransom because of a company that is going BANKRUPT," Moltenbrey wrote on Facebook.In the email that Moltenbrey shared on Facebook, MemoriesGP said it began holding all wedding gowns received from Bed Bath & Beyond purchased kits as of March 11, before Moltenbrey said she shipped her dress to them.
The company asked Moltenbrey pay for the shipping back to her. The $25 she paid for insurance will go toward the cost of shipping.I felt sick to my stomach because of the helplessness.However, in an email to Moltenbrey — which she posted to Facebook — Kyle Nesbit, who is listed on LinkedIn as the company's former vice president, told her that the company "receives 100+ gowns per day.
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