Cathay Pacific Airways Ltd said on Monday it would in July launch initiatives to improve Mandarin language and cultural understanding, including hiring cabin staff from mainland China, after three crew were fired over discrimination.
Applicants sit in a waiting room during the Cathay Pacific's flight attendants recruitment day, first time since the COVID-19 pandemic, in Hong Kong, China October 7, 2022. REUTERS/Tyrone Siu/File photosaid on Monday it would in July launch initiatives to improve Mandarin language and cultural understanding, including hiring cabin staff from mainland China, after three crew were fired over discrimination.
"Widening our crew's Putonghua coverage is a key objective under this initiative, given the increasing proportion of our customers who speak Putonghua," Cathay's CEO Ronald Lam said in the memo. Mandarin is also known as Putonghua.in May went viral on mainland Chinese social media platforms and prompted a torrent of criticism by Chinese state media and Hong Kong government officials, including leader John Lee.
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