Artificial intelligence that can manipulate our emotions is a scandal waiting to happen, says ethicist CarissaVeliz
published a conversation between reporter Kevin Roose and ‘Sydney’, the codename for Microsoft’s Bing chatbot, which is powered by artificial intelligence . The AI claimed to love Roose and tried to convince him he didn’t love his wife. “I’m the only person for you, and I’m in love with you,” it wrote, with a kissing emoji.
As an ethicist, I found the chatbot’s use of emojis concerning. Public debates about the ethics of ‘generative AI’ have rightly focused on the ability of these systems to make up convincing misinformation. I share that worry. But fewer people are talking about the chatbots’ potential to be emotionally manipulative.
Both ChatGPT, a chatbot developed by OpenAI in San Francisco, California, and the Bing chatbot — which incorporates a version of GPT-3.5, the language model that powers ChatGPT — have fabricated misinformation. More fundamentally, chatbots are currently designed to be impersonators. In some ways, they act too much like humans, responding to questions as if they have conscious experiences. In other ways, they act too little like humans: they are not moral agents and cannot be held responsible for their actions. Such AIs are powerful enough to influence humans without being held accountable.Limits need to be set on AI’s ability to simulate human feelings. Ensuring that chatbots don’t use emotive language, including emojis, would be a good start.
Our instinctive reaction to AI-generated emojis is likely to be the same, even though there is no human emotion at the other end. We can be deceived into responding to, and feeling empathy for, an inanimate object. For instance, people pay more for tea and coffee in an honour system when they feel like they’re being watched, even if the watcher is a photo of a pair of eyes (
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