California’s insurance commissioner says Allstate, Mercury and CSAA continue to shortchange auto policyholders on pandemic refunds. Columnist Davidlaz explains what this could mean for you:
A company called EnQ autodials the IRS’ phone lines and then sells favorable slots in the tax agency’s lengthy hold queue.Advertisement
Douglas Heller, an insurance expert with the Consumer Federation of America, said that California is at the forefront of efforts to hold insurers accountable for their actions during the pandemic. A letter from Lara’s office to each insurer says that “the department expects the company to provide a complete response within 30 days of the date of this letter and will not grant any extensions of time to respond.” The letters are dated Oct. 5.
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