The couple mistakenly charged $29,994 for one Uber ride says the issue is resolved. But they won't take an Uber again.
in Costa Rican colón, or roughly 55 US dollars. But there was a mistake.
"I took the Uber, everything was fine, I got the receipt emailed to me, and then that next morning is when we both realized that I was actually charged in US dollars," Adams told Insider. Adams and Ordonez said they began trying to contact customer service at their bank, Altura Credit Union, and at Uber, both of which they say were not very responsive and kept giving"generated messages.
"I think we both kind of felt just completely helpless," Adams said."Obviously, I knew that it was a mistake, but it's still shocking when you see that on your account and especially for that amount."
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