Over the last year Dallas Animal Services has dealt with staffing shortages, capacity issues and problems with canine distemper.
The department is also still dealing with"I keep reading on Facebook and Nextdoor that 311 calls are not being answered by Animal Control. It is a big issue," said one commissioner at an Animal Advisory Commission meeting on Thursday.
"We are working on that," said DAS Interim Assistant Director Paul Ramon. "Because of the vacancies we only have 3 to 4 [Animal Services Officers] for the city. We have to focus on calls with injuries first."Field intake of loose dogs is at its lowest in 5 years, at 7,900 dogs. In 2020, the city took in 20,300 dogs.
Dallas achieved the sought-after live release rate of 93% in 2020, earning it the status of a no-kill shelter.The new director, MeLissa Webber has received criticism from some animal advocates, but on Thursday the department's former director, who now works for Operation Kindness, came to her defense.
"She knows what she is doing. She has been doing this a long time. Coming out of COVID and a pandemic, how she handled staffing. The fact she was able to get bonuses for officer performance, that is huge." he said "She probably doesn't get the credit she deserves."Vacancies for Animal Service Officers were at 66% in August, but those are now down to 25%.FOX 4 asked Webber what is causing the increase in euthanasias.
Dallas Animal Services is partnering with code compliance and workforce solutions to hold mass hiring events.
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