Death by a thousand meetings: How to reduce video-call overload

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Death by a thousand meetings: How to reduce video-call overload
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Pre-pandemic, white-collar workers felt meeting exhaustion. Then came Zoom fatigue. Now, they’re experiencing a bit of both, sometimes at the same time. Here’s how to make video meetings more effective:

Review all recurring meetings on your calendar. Consider which are necessary and effective, and make changes as needed, Rogelberg said. This is more effective than canceling all meetings or implementing arbitrary no-meeting times, he added. Those rules often lead to violations and an overwhelming number of meetings on the days they are allowed.

Rogelberg boils this down to three questions: Is there a compelling purpose to bring people together? Does the content of the meeting require engagement and interaction? And is there no alternative communication method that would be just as effective? A meeting should only be scheduled if the answers to all three questions are yes.

Consider framing the meeting as a set of questions to understand what you’re trying to achieve, Rogelberg said. It may be easier to gauge a meeting’s success based on the questions answered. They will also help identify who to invite. Instead, Rogelberg suggested that meeting hosts create a culture that is sensitive to participants’ time by allowing people to only attend the parts relevant to them.Invitees may have less power as they wrestle with the potential repercussions of declining a meeting. Asking a trusted supervisor whether their attendance is necessary may be a way out, Rogelberg said.“Learn how to say no, using evidence and explaining why that time is needed,” she said.

But Jeremy Bailenson, the director of Stanford University’s Virtual Human Interaction Lab, said workers can reduce video-call fatigue withFirst, hide the self-view to refocus attention from yourself to the actual meeting. Research shows that when we see ourselves, we are naturally drawn to judge every move, appearance and gesture, which increases stress, Bailenson said.

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