Delta is improving its economy class service. Here's what to expect on your next flight:
This isn't going to change the world, to be sure. It's still going to be economy class, which is pretty grueling no matter what you do on long flights. But these sorts of additions can mean a lot to a passenger's overall impression of a flight.
In an era of cutbacks, Delta has carved out a reputation among the big three US carriers as the most committed to investing in their product and bringing a higher quality experience to passengers, and this is a continuation of that trend. And while the public relations value of adding a few nice things to economy class is huge, these enhancements aren't just symbolic – they should actually make for a more pleasant flight.
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