The dollar store chain is scaling back on self-checkout at 300 stores and joins Walmart and Target using this new business strategy.
Dollar General is making new changes to some of its stores. The Tennessee-based store chain is cutting self-checkout lanes at 300 stores. Dollar General’s CEO Todd Vasos told Business Insider that the stores cutting this service are where there's a lot of theft and inventory loss.Approximately 14,000 of Dollar General’s 20,000 stores offer the self-checkout option to consumers. Store locations continuing to offer self-checkout will be limited to purchasing five items at a time.
Will others follow suit?Business Insider reported that Dollar General is altering the checkout spaces into a hybrid model featuring an assisted-checkout option at 9,000 locations to help with cutting down on long lines when the stores are busy. Vasos also told the online media outlet that limiting self-checkouts allows workers to serve customers at checkout while reducing theft. The dollar store chain is the latest retailer to scale back on self-checkout in stores.
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