Duke Energy is apologizing to customers and North Carolina regulators after rolling blackouts left hundreds of thousands of people without power on Christmas Eve.
company's apology was not well-received online, where it was hit with a barrage of negative comments from apparent customers frustrated by the outages and the firm's response.
A sign advises a bar closure hangs due to widespread power outages in the Plaza Midwood neighborhood in Charlotte, North Carolina, on December 24, 2022. Duke Energy began rolling blackouts on the energy grid due to higher demand from extreme low temp "I didn’t receive an apology," one Twitter user wrote. "Bet the governor and regulators did. A simple warning that we’d be without power would have been nice. Instead, we awakened on Christmas Eve morning to one of the coldest days of the year with no power. Then had to search on line to find out why.""I did not receive an apology," someone else tweeted. "I did not receive compensation for being without power or heat on Christmas Eve.
A view of the substation while work is in progress as tens of thousands are without power on Moore County after an attack at two substations by Duke Electric were shot at in Carthage NC, United States on December 05, 2022. One individual even called on Duke Energy's board of directors to be fined and arrested over the ordeal.
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