DWP announced it will take a pause on utility shutoffs during extreme weather in Los Angeles for those who are behind on their bills.
The motion, approved 4-0 by the Board of Commissioners, directs the DWP to use National Weather Service alerts as the triggers for suspending shutoffs.
In a statement, DWP officials noted the motion would protect the health and safety of all customers, particularly vulnerable residents, and ensure equitable access to "critical water and essential power services during summer and winter extreme weather conditions." Greg Reed, senior assistant general manager, said the motion brought forward was the result of a resolution the board signed in November 2022 to protect "all of our customers during extreme weather conditions."
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