Ex-Apple store employees reveal the biggest mistakes customers make at the Genius Bar

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Ex-Apple store employees reveal the biggest mistakes customers make at the Genius Bar
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Several former — and one current — Apple Store employees share the biggest things customers do that make their jobs more difficult.

Some of the most common mistakes people make when coming into the Apple Store for repairs include forgetting their iCloud password and failing to back up their device beforehand. Sometimes customers will forget to charge their device before bringing it in, too. Visit Business Insider's homepage for more stories. Working at the Apple Store certainly has its perks.

Some of the most common mistakes people make when coming into the Apple Store for repairs include forgetting their iCloud password and failing to back up their device beforehand. Sometimes customers will forget to charge their device before bringing it in, too. Visit Business Insider's homepage for more stories. Working at the Apple Store certainly has its perks.

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