One customer says he was only notified about a possible issue with the Mango and Pineapple smoothie when he reached out to the company himself -- nearly two months after he was hospitalized with elevated liver enzymes and put on watch for acute liver failure.
On July 19, Revive's CEO told ABC7 News the company contacted regulatory authorities and removed the mango and pineapple smoothie for sale from its website. The following week the CEO told ABC7 News the company was communicating directly with customers.
But Carrotozzolo says the company didn't notify him about any issues with the mango and pineapple smoothie.Monday, August 1, he received a response that said in part, "All indications suggest our Mango & Pineapple smoothie is safe to consume, however, out of an abundance of caution we've decided to stop shipping this product for now. We are working closely with regulatory authorities for additional testing and guidance.""And to not even get a notification from them, it's an insult," Carrotozzolo said.Mom Hannah P. says she received an email from Revive on July 25, six days after the company decided to stop selling its mango and pineapple smoothie.
"I would have eaten it without thinking twice," said Hannah P., who asked that we not use her full last name. "There was not from what I can see a very concerted effort to make sure that consumers knew that this product is potentially dangerous to your health," she continued.
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