Fintech’s Fraud Problem: Why Some Merchants Are Shunning Digital Bank Cards

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Fintech’s Fraud Problem: Why Some Merchants Are Shunning Digital Bank Cards
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I'm a reporter on Forbes' wealth team covering the world's richest people and tracking their fortunes. I was previously an assistant editor for Forbes' Money & Markets section, and I worked for Bloomberg and Pitchbook News before that. I studied history and economics at the University of Virginia, where I also wrote for the student paper and a very secretive underground satire magazine.

at branch locations announcing the ban and over the summer its FAQ singled out “prepaid debit/gift cards and Chime debit/credit cards” as not acceptable for vehicle pick-ups.

Another fraud tactic is for a customer to dispute large numbers of legitimate charges. Chime says its systems try to weed out serial disputers, but its frictionless interface makes refusing Chime charges as easy as a few taps on its mobile app. “Account takeovers” are another scam that fintechs like Chime are particularly susceptible to, because fraud rings often target new technology, thinking it’s more likely to have holes.

Ten residents of Palm Beach County, Florida were arrested in September for attempting to raid other states’ unemployment benefit coffers. According to court records, the defendants typically opened accounts at Chime, Cash App or Green Dot under their own names, then applied for unemployment checks from states they had neither lived nor worked in.

The ACH network, first built in the 1970s, lacks real-time verification and it can take days for transactions to settle through ACH. So when a neobank allows a customer to pull money from an outside account via ACH, it takes on the risk of finding out several days later that the customer only had $1 in his account even though he requested to transfer $1,000.

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