A former Ace Hotel employee’s lawsuit claims that the chain’s ethos of diversity and inclusion is a facade that hides abusive practices toward its workers
When Claire Henry began working as the marketing and programming director at the Ace Hotel in Chicago shortly after it opened in Fulton Market in the fall of 2017, she was excited by the possibility of creating a space where all sorts of people could come together to appreciate music, art, and food. To Henry, who was fresh out of grad school, it felt like a grand experiment, and she immediately began reaching out to artists and DJs to schedule a full slate of parties, talks, and exhibits.
General counsel Meriem Soliman wrote in an email to Eater that the Ace was unable to comment on ongoing litigation. Her work did not go unnoticed. “Ace Hotel helped fill a gap in the limited number of nightlife options for Black Millennials, thanks to a host of creatives and thoughtful staffers who centered our needs,”, a website that describes itself as “reshaping the narrative of Black Chicago and giving ownership back to the people.” The Triibe specifically singled out Waydown in its article.
In late 2018, the Ace Chicago hired a new general manager, Jesse Boles, who wanted to revamp aspects of the hotel that he felt were faltering. One of those was Waydown. Boles and his managers at Ace’s corporate headquarters felt the bar had too much of a club atmosphere, Henry says; they envisioned it as something more like a cocktail bar. In mid-2019, they drew up a list of music that they no longer wanted played there.
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