FTC orders Harley-Davidson to follow right-to-repair rules

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FTC orders Harley-Davidson to follow right-to-repair rules
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The order also targets Westinghouse generators.

ordered Harley-Davidson and generator company MWE Investments

to stop voiding customer warranties over repairs, marking a new step in the FTC’s fight over right-to-repair issues. The order covers Harley-Davidson’s motorcycles and Westinghouse outdoor generators and related equipment, which is manufactured by MWE. Both companies must remove illegal terms in their warranties that discouraged customers from using third-party parts and repair services, and the warranties must inform consumers that they can make third-party repairs without affecting their coverage.

“Illegal repair restrictions can significantly raise costs for consumers, stifle innovation, close off business opportunity for independent repair shops, create unnecessary electronic waste, delay timely repairs, and undermine resiliency,” said FTC Chair Lina Khan . “It is critical that unlawful repair restrictions continue to be a key area of focus for the Commission.”

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