Gartner’s Future of Supply Chain survey finds 61% of supply chain leaders expect a permanent hybrid work model for frontline workers. Read the press release to learn more: GartnerSC SupplyChain
Gartner’s Annual Future of Supply Chain Survey Highlights Transformation Towards a Human-Centric Work Model
of 983 supply chain leaders from August to October 2021 identified the changes that will most likely shape global supply chains in the years to come., supply chain leaders anticipate employee expectations to become more demanding and feel that they must prepare to meet those expectations – or lose to competitors that do,” said Suzie Petrusic, director of research with the Gartner Supply Chain practice.
While organizations have learned a lot about hybrid work throughout the pandemic, those lessons rarely apply to operational and frontline staff - employees whose tasks require them to show up physically. The supply chain has a deep dependency on the stability of the schedules of these frontline workers. This stems from a history of finding talent willing to adjust to the supply chain’s scheduling needs.
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