Recall covers certain Cadillac, Chevrolet and GMC vehicles equipped with third-row seats.
On May 14, a GM dealership received a customer report of a third-row seat belt buckle assembly that separated in a 2021 Chevrolet Suburban. The issue was submitted to the company's Speak Up For Safety program on May 18 and a formal investigation was opened on May 31. A field analysis identified seven additional reports potentially related to the issue.
GM's investigation determined that operators at the seat belt buckle assembly supplier’s manufacturing plant may have not properly followed manufacturing processes and inadvertently missed the rivet forming operation. Containment efforts were initiated at the plant on May 25 and GM revised its manufacturing process to add an optical scan confirmation of the rivet head formation on July 1. GM's investigator visited the plant on July 11 to determine the scope of the potentially affected parts and the company's Safety Field Action Decision Authority decided to conduct a safety recall on Aug. 4.
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