Here are the top 5 leadership challenges during the coronavirus pandemic:
How to balance being an inspirational and comforting leader while continuing to push on performance.
Striking this balance between getting things done and operating"business as usual" when a crisis creates anything but normalcy may be the most challenging job of a leader. I reminded my client of lessons learned from leaders during 9/11 and the 2008 financial downturn, which was to recognize that your people need you to understand their anxieties and gently help them rebuild confidence before you expect them to perform to their best ability.
Adaptive communication means that whether you are sharing messages to a broad audience or connecting one-on-one with team members, you are self-aware enough to reflect the everchanging reality, not holding onto fixed opinions and demands. . For corporate leaders like my VP client, shifting from physical visits to remote meetings is an inconvenient but fairly surmountable issue when keeping teams operating. But in regular times, you aren't typically just spending your time meeting with your team. You are visiting stakeholders in other departments, external customers, and generally cultivating your network of influence to get business done now and into the future.
Be honest about your intentions, and show some vulnerability because it's the fears and anxieties that we all share, which draw us closer. If you operate with integrity and focus on the person behind their professional identity, you may develop even more significant influence than you have in the past. Now is a time when we all are supposed to pull together. But you have ambitions like any other successful leader.
Yes, he was ambitious and possibly self-centered at this time, but most people are and don't admit it; at least he owned it. The critical inquiry I had for him was to recognize how to make this ambition help, not hinder him. So we unpacked his desire to become an SVP, beyond the fancy title and all the associated perks. We talked about the meaning of leadership to him.
Ultimately he came up with the idea of doing a video with his communications team that he would send out to his colleagues, sharing a personal message of gratitude and hope alongside his own stories of how he's changing his work approach to adapt these days. My introverted clients were used to being productive on days when they never physically interacted with another human being. So they were more likely to believe their team could function well without meeting with them in person or frequently checking in virtually.
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