You've actually got more options in terms of apps and approaches than you might think. (From 2021)
Whoever needs help with their phone simply needs to launch TeamViewer QuickSupport, then pass on the nine-digit ID number that is displayed on screen to the troubleshooter. This can be done through a phone call or a text message, for example.
Once the all-important ID code has been entered, TeamViewer asks for permission to connect from the person with the QuickSupport app, then attempts to establish the link. As soon as that's done, you'll be able to see and control the other smartphone, so you can start trying to work out what's going wrong and why.
For the person you're connected with, the whole process might seem a bit unnerving—it'll feel as though a ghost is operating their phone—but you'll be able to operate the device as if it were in front of you. The TeamViewer app will also show you details about the device , and both parties can stay in touch with a built-in chat feature. The connection can be cut from either end.
Remote access or screen-sharing are available in a variety of apps.
If all you need is screen-sharing rather than remote access, this is built into a lot of video calling tools now, including Zoom. As part of a Zoom video call, you can share your screen by tapping
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