Anker has issued a refund for a small sample of its battery packs. Here's what you need to know about getting a refund if you own a 535PowerBank.
Mobile charger and power bank maker Anker has issued a recall on select battery packs for fear of overheating and possible fire. Following a housefire likely caused by an overheating battery pack, Anker is recalling its 535 Power Banks with specific model numbers to ensure safety while the company gets to the bottom of the hardware issue.
How to tell if your Anker battery pack is affected The most important thing to know with this recall is if your device is affected. Luckily, it’s not all Anker 535 Power Banks that have the issue. Instead, just the ones that are model number A1366. To learn your Power Bank’s model number, look at its rear side and examine the fine-print text on the bottom. On the second line of text, you’ll see the word “model” followed by two Chinese characters.
How to return your Anker battery for a refund As mentioned above, you don’t have to send your affected Power Bank back to Anker to get a refund. As long as you have a photo of the battery pack, you shouldn’t have any issues and are able to get a refund.
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