Workers are not to use the chatbot on company devices or for company work, according to an internal memo.
“It will effectively train that AI so that anyone — even our competitors — can use it.”
“Although AI, including ChatGPT and other ‘conversational’ AIs, can be enormously helpful and truly transformative, we want to be smart about how we implement these tools to protect ourselves, our partners, our company’s information and our user data.
The company plans to roll out a set of “iHeart-specific” AI tools that would be designed for use internally, as opposed to a general market. The AI tools would include safeguards that would prevent iHeart’s confidential information and IP from being leaked to the public, the memo detailed. But until that time arises, employees who wish to consult ChatGPT or another third-party AI tool have to go through numerous approvals — in addition to getting an OK from iHeart’s legal and IT teams.
“In the meantime, to ensure our security around AI, and to ensure that we don’t harm our brands or our customers’ brands, or inadvertently disclose sensitive data, no engagement, development or specific project work which involves ChatGPT or other AI technology is permitted without explicit direction from your team lead.
iHeartMedia joins a growing list of companies that are greatly restricting or banning the use of ChatGPT and other generative AI tools by employees — largely due to concerns that the chatbot could leak confidential information. Major tech companies such as Samsung, Apple, and Verizon have blocked the website or made it inaccessible from corporate systems due to fears it could leak IP. Similar to iHeart, Apple is working on its ownOpenAI has been working to address these concerns.
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