Refunds and a replacement are available to anyone whose product was affected.
. You guys, stop. I address everyone fully. I’m not blocking anyone. I’m not deleting my social media account,” he said on his Instagram Stories. “And that’s no shade but that’s not how I handle things. I am always fully transparent. So to compare my situation to someone else’s just is not fair.”
In his last tweet on the topic, Star offered to make good on his company’s mistake offering a full refund and a new palette to affected customers. “Anyone that has ANY product issues with any JSC product, my customer service team is available Monday to Friday,” he tweeted. “Palettes that were effected [sic], we have sent out new ones and also given a full refund because that does not reflect how my brand should be represented.
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