The City Council's Public Safety Committee unanimously approved a deal to force Falck USA to subcontract with a second ambulance company and give up long-term control of billing and staffing to the city.
The San Diego City Council’s Public Safety Committee unanimously approved Friday a new deal with the city’s ambulance provider that is expected to improve response times by putting more ambulances on the streets for more hours.
“It really bothers me to see bad faith on the part of applicants,” Campillo said. “But we need these additional hours right now.” Fire Chief Colin Stowell said the city agreed to absolve Falck of further fines, provided certain conditions are met, so that the company would have enough money to pay a second ambulance provider to increase hours of service.
On the subcontracting, Falck is required to pay another company to close the gap between the 780 daily hours from Falck and the 900 daily hours the city wants. Troy Hagen, Falck’s chief commercial officer, said the company regrets not fulfilling its promises in San Diego. He partly blamed broad workforce shortages in many areas, especially paramedics.
Instead of the existing model, where Falck pays San Diego $9 million a year for the right to charge patients, the city will now pay Falck and other providers fees to operate ambulances and will have the right to charge patients itself.
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