The city's pot licensing application process has been under heavy scrutiny in recent months. Mere seconds made the difference in whether would-be businesses had a shot.
The Department of Cannabis Regulation confirmed Monday that although the application system officially opened at 10 a.m. Sept. 3, the computerized portal was activated for all applicants at roughly 9:59 a.m. — a step it said was technologically necessary.
Twelve applicants got into the system and began working on their applications seconds before 10 a.m. because the portal was already open, according to records provided by the department. Department officials said that in all 14 cases, applications were pushed back to where they would be in line if the applicants had started the process at 10 a.m. Unlike the password problems, the possible need to adjust application times for people who started at 9:59 a.m. was something department officials had anticipated and had not expected to prove controversial, they said.
Cannabis entrepreneurs were upset Monday that the department had not previously informed them about the issue.
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