Over the past week, Ledger (and all of the crypto industry) has gotten a searing reminder on the importance of managing expectations, skesslr writes
appeared to show a user smashing a Ledger device with a hammer and then blow-torching it into flames., Ledger CEO Pascal Gauthier apologized to customers, promised to open-source “as much of the Ledger operating system as possible,” and said he’d delay the release of Ledger Recover.
Larchevêque, who is a Ledger shareholder but no longer works at the company, wrote that as the company’s user base grew, so did a misperception – fueled largely by Ledger itself – that Ledger’s wallets require zero trust on the part of their users. The most-upvoted comment on that post came from Reddit user Florian995: “What I learned is that I know nothing about the wallet I am using.”It’s reasonable to be angry when companies oversell their products, but goals like trustlessness and decentralization exist on a spectrum, and hard-core crypto acolytes who think they can abandon one company for a more ideologically pure alternative might be disappointed.
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