After public outcry, mental health service provider Crisis Text Line will no longer share scrubbed data with the for-profit customer service training platform
Loris has elevated our chat support by making our support team more productive and empathetic. Our agents are getting through more tickets, can handle more chats at the same time, and are getting higher CSATs. Very quickly, Loris has become a key part of our support operations.Say goodbye to rogue answers with our best-in-class language library.Loris pulls suggestions from the best-performing content to craft the right response, in half the time.
We install as an app into your existing customer service platform . Our front end integrates seamlessly into your user interface, and we surface our back end through a web-based dashboard.Nope. There’s a place for automation when it comes to repetitive tasks, but bots are out of their league when it comes to handling more complex situations. Customers want more than a ‘fix’—they want to be heard and understood.
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