If you could only listen to one radio station for the rest of all time, what would you choose?
There is no known fix for the Mazda issue short of full replacement of the Connectivity Master Unit , an expensive component that controls the entire onboard display.
“I tried rebooting it because I’ve done that in the past and nothing happened,” Scott Smith, a Seattle-based Mazda CX-5 owner, told KUOW. “I realized I could hear NPR, but I can’t change the station, can’t use the navigation, can’t use the Bluetooth... Luckily I am an NPR listener so that’s fine.” Smith added that when he took his car to a Mazda dealership, he was informed he was one of “hundreds” of people waiting on a fix.
The bug disabled “Many of the features I paid for when I bought it new,” Welding told the Times. “...The lower right field of my vision was seeing like a TV screen going on and off.”In the KUOW article, station spokesperson Michaela Gianotti said management is “in contact with Xperi, the company who owns the technology behind HD Radio, and have given them complete access to our transmitters to investigate what is causing this issue.
According to the Times, Mazda has also informed owners via email that they can submit a “goodwill request” to the Mazda Warranty department for a free repair of the affected component. Welding told the Times that Seattle’s Lee Johnson Mazda had originally quoted him $1,500 to replace the CMU.
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