Mental health hotline users spike amid coronavirus pandemic: 'People’s worlds have been flipped upside down'

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Mental health hotline users spike amid coronavirus pandemic: 'People’s worlds have been flipped upside down'
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“Many people are feeling anxiety or fear, or an acute sense of vulnerability if you happen to have respiratory vulnerability or are immunocompromised,” one expert says.

Crisis intervention organizations across the nation have seen a dramatic surge in people seeking mental-health services as anxiety grows about the coronavirus pandemic.

Womble says they also receive a lot of texts because of newfound financial worries. Thirty to forty percent of Crisis Textline’s users are of low income. In the past week that number has spiked to 55 percent making $20,000 or less a year. “It's not impacting all Americans equally. There's definitely some socioeconomic differences with what we're seeing in our texters.”

Adds Duckworth, “Unemployment leads to things like depression, anxiety, and suicide. It's well established that recessions are bad for mental health.” Since every state is different, he suggests visiting warmline.org to see what remote mental health services are available by state. Womble says their counselors suggest grounding thoughts and conversations around anxiety within a time frame — in other words, to focus on what you’re doing today or in the next few days without thinking too far into the future. “We know that this is a moment in time that will eventually pass,” she says.

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