Microsoft says that giving away cloud services for free is costly, and instead, it will focus its resources on business growth programs for partners.
software internally in their own businesses for free as part of their annual subscription to the partner program.
Beyond the software issue, Microsoft in August will end its dedicated customer support for partners using its traditional, boxed-software products. Toby Richards, general manager at Microsoft, said that only 1% of partners use this support, and it will continue to offer the same perk for partners who use cloud services like Microsoft Office 365.
"When we gave a partner a license, the only thing it cost us was kind of an opportunity cost. Would they have bought something?" Schuster said.cost Microsoft money to provide cloud services, since they require the use of the company's servers to function. "It's a different kind of bill for them as well," Schuster said."When we go through that, every partner that I've talked to in this last week has really understood...We can't afford to run every single partner's organization for free anymore, because it's not free."
Schuster notes that not everyone has reacted favorably to these changes. At the time of writing, over 3,300 people have signed an online petition urging Microsoft to reverse course and provide the software again — up fromMicrosoft has caused an uproar among its partners by canceling one of their favorite perks: software for their own use
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