“Here I am still stuck and nobody can help,” Madeline-Michelle Carthen said. “I just want answers.”
Sixteen years ago, Madeline-Michelle Carthen was preparing for a summer internship in Ghana after she was accepted into Webster University's intern exchange program when she received shocking news: her social security number was associated with a deceased person.
"I just know I'm alive. I don't care what A.I. says or software says, but I'm alive," she said."But it's hard to prove that." Carthen immediately reached out to the SSA and learned that she had been added to its Death Master File, a data source compiling internal SSA records of people who died who possess social security numbers. She said she was told that her name was added"in error" and she received what’s called a death erroneous letter to give to credit bureaus to show that she was still alive.
Over the years, she has been let go from jobs because human resources cannot process payroll under her social security number, she’s had vehicles repossessed and has been kicked out of homes. Carthen, who currently lives with her sister, said she cannot obtain a mortgage. A spokesperson for the Social Security Administration did not immediately respond to a request for comment.
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