MoviePass competitor Sinemia says it won't give subscribers details on why it terminated their accounts

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MoviePass competitor Sinemia says it won't give subscribers details on why it terminated their accounts
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MoviePass competitor Sinemia confirms it won't give subscribers details on why it terminated their accounts

Many of the former subscribers who contacted Business Insider said that when they asked Sinemia for more details on why their accounts had been canceled, they received an email from customer support saying the account had been terminated"by the system automatically" and that the representative"cannot provide any further details.""We see that your account's been terminated by the system automatically.

"Once you submit the form, you will receive your payment and spending details as soon as your report is ready. Please note that turnaround time depends on the length of your usage history."

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