Starbucks’ new CEO Laxman Narasimhan says he plans to work a half-day shift once a month in one of the company’s stores in an effort to stay close to the company’s culture and customers. FOX13
’ new CEO Laxman Narasimhan says he plans to work a half-day shift once a month in one of the company’s stores in an effort to stay close to the company’s culture and customers., said in a letter to Starbucks’ employees Thursday that he also expects the company’s leadership team to be connected and engaged in stores.
The CEO’s plan to work in stores is new for Seattle-based Starbucks, but not unprecedented among big companies. DoorDash CEO Tony Xu and his executive team make DoorDash deliveries once a month, for example. In comments emailed to The Associated Press, Narasimhan said his first priority is addressing some of the company’s limits. A reinvention planis helping make stores more efficient and retain employees thanks to better pay and benefits, he said.
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