As companies struggle with productivity and fraying cultures, a Florida cybersecurity firm has a solution: targeting employee mind-set with mental performance coaches.
“Balancing is an act,” McMains said as he introduced the idea of “work-life presence" during a February conference of more than 600 ReliaQuest employees. The real way to “optimize your well-being” is to “be where your feet are.” That means leaving your work at work and home at home.
“Why do we have a director of mental performance?” Murphy asked employees at the conference. “Because we understand that how you think impacts how you feel and that how you feel impacts how you perform.
While some companies have long employed executive coaches that advise the c-suite, it’s unusual to see an approach like ReliaQuest’s, where the entire staff is included. The coaches are constantly meeting with employees one-on-one and working with teams to help them up their game.
Company chief Murphy likes to say that ReliaQuest has a company “mind-set” rather than a culture. In its light-filled office in downtown Tampa, screens scroll through slides from the Mindgym with lessons like: “Holding yourself accountable for the outcome is great. Holding yourself accountable to the behaviors that produce the outcome is world class.”short videos meant to inspire employees and offer concrete examples of how to calibrate attitude and effort.
One pillar of ReliaQuest’s ethos is the assertion that work-life balance is unattainable. Brian Foster, the company’s chief product officer, said that the idea is “liberating.” Foster flew 150,000 miles last year; it’s easy for him to snap into “work Brian” when he gets on a plane. The concept of work-life presence is“I tell my wife and kids, when I’m home, I’m home,” Foster said.
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