A mobile app for migrants to seek asylum in the United States has been overwhelmed since it was introduced this month in one of several major changes to the government’s response to unprecedented migration flows.
A migrant from Michoacan, Mexico, uses the CBPOne app Tuesday, Jan. 24, 2023, in Tijuana, Mexico. A mobile app for migrants to seek asylum in the United States has been oversaturated since it was introduced this month in one of several major changes to the government's response to unprecedented migration flows. Hoping to get lucky when a new appointments are made available daily, migrants are increasingly frustrated by a variety of error messages.
Mareni Montiel of Mexico was elated to select a date and time for her two children — then didn't get a confirmation code. “Now I'm back to zero,” said Montiel, 32, who has been waiting four months at the shelter, where the sound of roosters fill the crisp morning air at the end of a rough, dirt road.to a public health order known as Title 42 under which the U.S. government has denied migrants’ rights to claim asylum since March 2020.
The issue has hit Haitians hardest, said Felicia Rangel-Samponaro, director of The Sidewalk School, which assists migrants in Reynosa and Matamoros, across from Texas' Rio Grande Valley. Previously, about 80% of migrants admitted to seek asylum in the area were Haitian, Rangel-Samponaro said. On Friday, she counted 10 Black people among 270 admitted in Matamoros.
— Some advocates are disappointed that there is no explicit special consideration for LGBTQ applicants. Migrants are asked if they have a physical or mental illness, disability, pregnancy, lack housing, face a threat of harm, or are under 21 years old or over 70.
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