The CTA president has had years to prove he’s competent. Stacked up against other transit agencies, it’s clear he’s failing.
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According to data compiled by our organization, Commuters Take Action, the total number of trains dispatched per day has hardly increased since August 2022 — 1,065 last year compared with 1,140 this year. That’s an increase of 75 daily trains — after 500 were removed from the schedules. And still, Carter refuses to acknowledge that his agency has made schedule cuts.
.” Transit riders stuck waiting while upward of 40% of trains arrive at inconsistent intervals know that nothing about their experience is “optimized.”Carter places the blame for many of the CTA’s shortcomings on a staffing shortfall that predates the pandemic and points to his agency’s ““We’ve been holding, literally, monthly job fairs and they’ve been … very successful,” CarterBut despite increased hiring, the CTA can’t retain enough workers to stop a downward trend in its overall workforce.
The CTA is due to announce its next schedule updates soon. With staffing levels and service where they are now, there’s no way for the agency to deliver anything other than another rail service cut. At Commuters Take Action, we used staffing and service delivery data from this July and August to create a mock schedule to predict what service is likely to look like in October. We found that, based on its current workforce, the CTA is likely to remove 34 rail runs from its weekday schedules and up to 117 runs from Saturday and Sunday schedules — a total service reduction of 404 runs, or an additional 5% of the current scheduled service.
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